FAQs

Yes, all our products are made from genuine leather. We source our leather from our own tannery, which allows us to maintain strict quality control and provide you with products that meet the highest standards of craftsmanship and durability.

We offer free shipping across India. Orders are typically processed within 2-3 business days and delivered within 7-8 days from the shipping date. For international orders, shipping costs and delivery times vary by destination. We use reliable courier services to ensure timely and secure delivery.

We accept a variety of payment methods, including all major credit and debit cards. Additionally, we offer Cash on Delivery within India and accept UPI payments through Razorpay. Our payment process is secure and convenient, ensuring a smooth checkout experience for all customers.

We accept returns only for items that are damaged, torn, or incorrect within 7 days of delivery. We do not accept returns for used products or if the item doesn’t fit more than the specified number of cards. Please contact us with your order details and a photo of the issue to initiate a return.

To request a return or exchange, please email us at customer.care@leatherstudio.in with your order number and a description of the issue. Include any relevant photos if the item is damaged or incorrect. Our team will guide you through the process and arrange for a pickup if necessary.

Refunds are processed within 2 working days of receiving and verifying the returned product. The actual credit to your account depends on your bank’s processing times, which can take between 7 to 15 days. If you do not receive your refund within this timeframe, please contact us for assistance.

Absolutely. Once your order is shipped, you will receive a tracking number via SMS. You can use this number to track your order’s progress on our website under the 'Track My Order' tab. This allows you to stay updated on your shipment’s status and estimated delivery date.

To maintain the quality of your leather products, gently clean them with a soft, dry cloth. Use a leather conditioner to keep the leather supple and prevent drying out. Avoid exposing your products to water, direct sunlight, and harsh chemicals to preserve their appearance and longevity.

Currently, we do not offer customization options for our products. However, we are constantly updating our product line with new designs and features. Stay tuned for our latest collections or contact us for any special requests you might have.

f you receive an incorrect item, please contact us immediately at customer.care@leatherstudio.in with your order number and details of the issue. We will arrange for a return and send you the correct item as soon as possible.

Yes, we offer a selection of premium leather products suitable for corporate gifts. Our team can assist with bulk orders and customization options to meet your corporate needs. Contact us at customer.care@leatherstudio.in for more information and assistance.

You can reach our customer support team via email at customer.care@leatherstudio.in or by phone at +91 98407 01123. Our team is available to assist you with any questions or concerns you may have regarding our products and services.

Yes, we offer gift wrapping services to make your presents extra special. Our products can be beautifully wrapped and presented in elegant packaging, perfect for gifting. Simply select the gift wrapping option at checkout, and we'll ensure your order arrives ready for any occasion.

Our products are manufactured in our own state-of-the-art facilities, which includes our own tannery where we produce the leather. This integrated approach ensures strict quality control and adherence to our high standards. By managing every aspect of production, from tanning to crafting, we deliver products that meet our exacting standards of quality and craftsmanship.

Yes, we offer bulk purchases and wholesale options for businesses or individuals looking to buy in larger quantities. If you are interested in placing a bulk order or exploring our wholesale options, please contact us directly at +91-7904822735. Our team will be happy to provide you with details on pricing, availability, and any other relevant information to meet your needs.